Branagh Group Support » ERS Data System

Upgrade Error Message: Error Retrieving File

If you see the following (or a similar) message in the dialogue box while running an upgrade for your ERS Data System:


  1. Restart your computer. 95% of the time the upgrade will run successfully after a restart.
  2. If you are still unable to upgrade after a complete restart of your computer, call out Tech Support team at (888) 512-7188.

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